Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Trendora. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times:
- United States: 3-5 business days
- Canada: 7–15 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or high order volumes.
Shipping Costs
Shipping rates are calculated at checkout. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update.
Delayed or Lost Packages
While we work with reliable shipping partners, delays can occasionally occur. If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Trendora is not responsible for orders shipped to incorrectly entered addresses.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We will review the issue and work toward a replacement or refund when appropriate.
Contact Us
If you have any questions about shipping, please contact us
Business Hours: Monday–Friday, 9:00 AM–5:00 PM PST